Awesome Support – Public Tickets 1.2.0

Have you ever wanted to use your tickets as a knowledge base that your users can search for answers? Now you can.

A public searchable archive of your old tickets can reduce the number of tickets you get as many customers are already conditioned to search for information before sending a support request.

The Public Tickets add-on for Awesome Support helps you to reduce the cost of support by allowing you to create a searchable archive of selected tickets that your users can access at any time. Here is an example of what your users could see when they access your Public Tickets page:

Multiple Presentation Styles

Your users can select from multiple presentation styles:

  • Grid
  • List
  • Accordion

Your admin can also lock the page to a single style.

Multiple Levels Of Control

  • Tickets can be marked as PUBLIC or PRIVATE
  • Replies can be marked as PUBLIC or PRIVATE
  • Agents can switch the PUBLIC or PRIVATE status on a ticket or a reply at any time
  • End users (if allowed by the admin) can switch the PUBLIC or PRIVATE status on a ticket or a reply at any time
  • Admin can decide if all new tickets will default to PUBLIC or PRIVATE

Awesome Features

  • Your admin can determine who can set tickets to public or private – agents or both agents and customers
  • A comprehensive shortcode with numerous options
  • Show all tickets on one page or separate them out by product or tags
  • Control whether you will show open tickets, closed tickets or both

UPDATED : 2019-12-16

VERSION : 1.2.0

DEMO : Awesome Support – Public Tickets 1.2.0 Demo

By downloading this file, you accept our Terms and Conditions

DOWNLOAD : Awesome Support – Public Tickets 1.2.0 Free Download

Awesome Support – Public Tickets 1.2.0 is NOT nulled or cracked.

TheWordpressClub.org can offer you Awesome Support – Public Tickets 1.2.0 for free because it's licensed under the GNU General Public License (GPL).

The Awesome Support – Public Tickets 1.2.0 file you download here is 100% authentic and original.